Customer  Comments

 
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  As a valued customer, we appreciate your feedback in how we can improve our service to you in all     
  aspects of delivery, billing, and content. Please take a moment to rate us in how we've done so far in 
  making your newspaper subscription as positive as can be. 

  Thank you for your time and your response.

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  First Name:

  Last Name:
  Address:
  City:
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  ZIP Code:
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Please rank us on a scale of 1- 5 (1 = poor, 5 = excellent, NA = no opinion or not applicable).


Poor
1 		Fair
2		Average
3		Good
4		Excellent
5 		N/A
       
   1.  My subscription was started promptly.
       
   2.  I received my paper on time each day.
         ( 6am Mon. - Fri. and 7:30am Sat. - Sun. )
       
   3.  I received a complete newspaper each day.
       
   4.  My newspaper is dry and undamaged each day.
       
   5.  My renewal information was clear and 
        understandable.
       
   6.  When I called customer service, my call was 
        answered in a timely manner.
       
   7.  During my call, the customer service 
        representative was polite and knowledgeable.
       
   8.  My question or issue was resolved    
        satisfactorily. 
       
   9.  I have found the after-hours voice mailbox      
        useful and convenient.
       
  10.  Overall, my experience with my newspaper 
         subscription has been favorable.
 

  
  Your opinion is valuable to us. In order for us to improve our newspaper's content and    
  features, please check the areas below to indicate the area in which you would like more
  coverage (Click all that apply).

  Local News  Business News / Stock Information  Opinion Columns
  Local Sports  Lifestyles (Health, Fashion, etc.)  Classifieds
  World News  Arts & Leisure  Puzzles
  National Sports  Home & Garden  TV Listings
  Regional News  Food  Coupons
  School News  Weather  Comics 

 

 
Additional comments:
Thank you for taking time to fill out our feedback form.