JC PENNEY CATALOG 
CUSTOMER SERVICE CENTER

Montage Mountain, Exit 51 off I-81
Montage Office Park, 10 E.D. Preate Drive, Scranton, PA 18507

Year established: 1988

Employees: 600-900

JC Penney Co. Inc., a national retailer, began in Kemmerer, Wyoming. in 1903.  The purchase of General Merchandising in 1963 expanded the operation to include catalog.  The Internet site, jcpenney.com, was launched in 1998.  The JCPenney Catalog Customer Service Center, located at Montage Office Park, is the second largest of the 14 Customer Service Centers located throughout the U.S.  Center associates receive calls from customers who wish to either place an order or ask about the status of an existing order.  The Moosic staff of 500 part-time customer service representatives grow to 750 plus during November and December.  Hiring begins in July.

Job Fair Sponsors

Skills in Scranton
 Greater Wilkes-Barre Chamber of Business and Industry,
the Greater Hazleton Chamber of Commerce
,
the Great Valley Technology Alliance
,
the Workforce Investment Boards of Lackawanna and Luzerne counties,
The Scranton Times, The Tribune
,
Citizens Voice

and the Northeast Pennsylvania Business Journal